About us
The Bug Doctor is more than a pest control company — we’re a family tradition proudly serving Denver and surrounding communities for decades.
Our story
Our roots began in the late 1990s with Richard “Big Dale” Litreal, who built Bug Doctor with the help of his wife, Kay, and their son, Christopher "Dale". Together, they grew the business on simple values: honest work, quick response times, and treating customers like neighbors. For over twenty years, Big Dale became a familiar and trusted face in the community, known for his friendly personality and dedication to getting the job done right.
After Big Dale’s passing in 2021, the business remained in the family and continued serving long-time customers with the same care and commitment. In October 2025, Bug Doctor LLC entered a new chapter when ownership transitioned to his brother-in-law, Christopher Caldwell. Alongside his partner, Natasha, and other family members, Christopher is focused on honoring the company’s legacy while modernizing operations and rebuilding a strong local presence across Colorado.
Today, Bug Doctor LLC proudly serves over two hundred recurring residential and commercial clients. While our tools and technology continue to evolve, our approach has stayed the same: personal service, clear communication, and long-term relationships built on trust. When you call Bug Doctor, you’re not calling a big corporation, you’re calling a family that truly cares about your home, your business, and your peace of mind.
Our Mission
“To protect Colorado homes and businesses through reliable, effective, and safe pest management solutions while treating every customer with care and respect.”
Our Vision
“To become the most trusted local provider of pest control and snow services in Colorado, combining personal service with modern tools and consistent quality.”
At Bug Doctor, we help protect Colorado homes and businesses with effective, eco-friendly pest solutions you can trust. Our experienced team is dedicated to providing dependable service, caring for your property, and giving you peace of mind. When you choose Bug Doctor, you’re choosing a local team committed to keeping the Mile High City pest-free.
Our Pillars
Integrity
We believe in doing what’s right—every time. Our honest, transparent approach means you can trust us to deliver effective pest control with no surprises.
Customer-Centric Approach
Your needs come first. We listen, explain your options clearly, and tailor each service to your home or business for lasting results.
Environmental Responsibility
We use responsible methods and products designed to protect your space while minimizing environmental impact—safe for families, pets, and the planet.
Innovation
We stay up to date with proven tools and techniques to deliver efficient, reliable pest control that works the first time.
Community Engagement
As a Denver-based company, we value long-term relationships and supporting the communities we serve every day.
Family-Owned & Trusted
Bug Doctor is a family-run business built on decades of service. We treat every customer like a neighbor and every property like our own.
Eliminate Pests, Safeguard Health
Protect your Denver home with Bug Doctor's expert pest control solutions. Our team is committed to a pest-free environment for you and your family.